This Privacy Policy explains how Tibetantwist (“we,” “our,” “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”).
Contact
If you have questions about this policy, need more details about our privacy practices, or would like to make a complaint, you can contact us at:
When you use our Site, we collect certain types of information to provide you with our services, process your orders, and improve your shopping experience. “Personal Information” refers to information about an identifiable individual.
1. Device Information
Purpose: To properly display the Site for you, monitor performance, and improve user experience.
How collected: Automatically through cookies, log files, tags, pixels, and similar technologies.
Shared with: Our service providers for analytics and hosting.
Examples: Browser version, IP address, time zone, cookie details, pages viewed, search terms, and interactions on the Site.
2. Order Information
Purpose: To fulfill your order, including payment processing, shipping, invoices, confirmations, fraud prevention, and customer communication.
How collected: Directly from you during checkout.
Shared with: Our payment processors, logistics providers, and trusted partners.
Examples: Name, billing and shipping addresses, payment details (including credit card info), email address, and phone number.
3. Customer Support Information
Purpose: To respond to your inquiries and provide after-sales support.
How collected: Directly from you when you contact us.
Minors
Our Site is not intended for children under the age of 6. We do not knowingly collect personal data from children. If you believe your child has shared information with us, please contact us to request deletion.
Sharing Personal Information
We only share your Personal Information with trusted service providers who help us operate our store and deliver services, such as payment gateways, shipping providers, and analytics platforms.
We may also disclose information to comply with legal obligations, respond to government requests, or protect our rights.
Behavioural Advertising
We may use your information to provide targeted advertising and marketing communications that we believe may interest you.
Keep you informed of promotions, services, and updates
GDPR (EU/EEA Residents)
If you are located in the European Economic Area, we process your Personal Information under the following legal bases:
Your consent
Performance of a contract
Legal obligations
Legitimate interests (that do not override your rights)
You have the right to:
Access, correct, or update your data
Request deletion of your data
Request data portability
Object to certain processing activities
CCPA (California Residents)
If you are a California resident, you have the right to:
Request access to your Personal Information (“Right to Know”)
Request correction or deletion
Request data portability
Opt-out of the sale of Personal Information
If you wish to exercise these rights or appoint an authorized agent, please contact us at tibetantwist@outlook.com.
Data Retention
We keep your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless you request its deletion.
Cookies
Cookies are small files stored on your device that help us enhance your browsing experience. They allow the Site to remember your preferences and provide analytics on how the Site is used.
We use functional, performance, and advertising cookies. You may disable cookies in your browser, but some features of the Site may not work properly without them.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other legal, regulatory, or operational reasons. Updates will be posted on this page.
